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Delivery Information

***FREE NEXT WORKING DAY DELIVERY ON ALL ORDERS OVER £60.00***

Free next working day delivery is only available to mainland UK addresses and items that are in stock. Any items that state 3/5 working day delivery will not qualify for the next working day delivery but delivery will be free of charge (if the order is over £60.00).

Delivery of Spares/Accessories

All orders received before 2pm Monday - Friday and before 2pm on Saturdays will be despatched same day (unless otherwise stated). Orders received after these times may be sent the next working day.

Please note we do not despatch order with couriers on Saturdays.

Please note Saturdays, Sundays and Bank Holidays do not count as a working day for delivery.

Should you not receive your item within the specified time, please contact us and we will look into this for you.

Please note, in all circumstances, once goods leave our premises, the service passes over to Royal Mail or other selected service so we would ask you to please understand that missed deliveries, lost parcels, damaged items etc. are not our fault and is beyond our control and we will do everything we can to assist you and make sure you get a replacement as soon as possible.

Should order mutiple products and some of the products be 3/5 working days delivery, we will only ship once your order is complete. We will not send individual parts. If you wish for you order to be sent individually, we recommend you purchase the 3/5 working day delivery products seperately.

Please be advised, products that indicate 3/5 working days delivery will not qualify for 'next working day delivery'.

 

Winter Disruptions
We hope you understand that delays with deliveries can occur during due to bad weather, we will do our upmost to despatch your orders on time (within our guidlines) however we cannot control the weather. If we are experiencing bad weather conditions, please expect a delay in the delivery of your order, this is beyond out control.

 

Royal Mail Delivery

All orders sent with Royal Mail will be sent 1st Class, we have to allow 1-3 working days for delivery (this guidline is supplied by Royal Mail).

Some items/orders may too big to fit through a letterbox, if nobody is in to take delivery then a calling card should be left with details for you to contact and re-arrange delivery or collect your item from your local depot.

Please do not send us with any delivery instructions as we are unable to pass these instructions to Royal Mail.

Failed deliveries that are not collected or delivery re-arranged will be returned to us after 7-10 days, for us to re-send the item you will be required to pay the P&P amount again.

Interlink Courier Services

For larger items, or if you have selected this method we will use Interlink Courier Services however this is only available for Mainland UK (Highlands will be 2 Day Delivery). Should you select this method of delivery, or this method be shown as standard we will send you order byt Royal Mail.

Deliveries by Interlink require a signature as proof of delivery, if nobody is in at the time of delivery, a calling card will be left and you will be able to re-arrange delivery or collection from your local depot at no extra charge.

Failed deliveries that are not collected or delivery re-arranged will be returned to us after 7-10 days, for us to re-send the item you will be required to pay the P&P amount again.