Delivery Information

***FREE DELIVERY ON ALL ORDERS***

Delivery of Spares/Accessories

All orders received before 2pm Monday - Friday will be despatched same day (unless otherwise stated). Orders received after these times may be sent the next working day.

Please note we do not despatch orders on weekends.

Please note Saturdays, Sundays and Bank Holidays do not count as a working day for delivery.

Should you not receive your item within the specified time, please contact us and we will look into this for you.

Please note, in all circumstances, once goods leave our premises, the service passes over to the selected carrier so we would ask you to please understand that missed deliveries, lost parcels, damaged items etc. are not our fault and is beyond our control and we will do everything we can to assist you and make sure you get a replacement as soon as possible.

 

Free Economy Service

This will be a free shipping service with either Royal Mail or Evri and you should allow 3-5 days for delivery.

Royal Mail Delivery

All orders sent with Royal Mail will be sent Royal Mail 24 service, we have to allow 1-3 working days for delivery (this guideline is supplied by Royal Mail). Royal Mail 24 service is not a guaranteed next day service, if you require your order urgently we strongly recommend the Royal Mail Tracked 24 service.

Some items/orders may too big to fit through a letterbox, if nobody is in to take delivery then a calling card should be left with details for you to contact and re-arrange delivery or collect your item from your local depot.

Please do not send us with any delivery instructions as we are unable to pass these instructions to Royal Mail.

Failed deliveries that are not collected or delivery re-arranged will be returned to us after 7-10 days, for us to re-send the item you will be required to pay the P&P amount again.

DPD Courier Services

For larger items, or if you have selected this method we will use DPD Courier Services however this is only available for Mainland UK (Highlands will be 2 Day Delivery). Should you select this method of delivery, or this method be shown as standard and your destination is NOT Mainland UK then we will ship your order with Royal Mail or another carrier chosen at our discretion.

Evri

Where shipping option has been selected and paid for we will use the Evri Next Day service, this applies to Mainland UK and excludes the following postcodes:

AB34, AB35, AB36, AB37, FK17, FK18, FK19, FK20, FK21, G83, G84 and any postcodes prefixed with BT, EX, KA, KW, PA, PH, PL, TR, ZE, IV, HS, ZE

Should you select and pay for Evri and the destination is in these mentioned areas we will send with a carrier at our discretion which offers the quickest service.